Return and Refund Policy

Last updated: October 11, 2026

At Wigglehat, we want you to be happy with your purchase. If you have any questions or concerns about your order, please contact us at infowigglehat@gmail.com.

1. Return Window

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must be unused, in its original condition, and returned with its original packaging and any included accessories.

Proof of purchase may be required.

2. How to Request a Return

To request a return, email infowigglehat@gmail.com with:

• Your order number.

• The item you wish to return.

• The reason for your return.

• Photos or videos if the item arrived damaged or defective.

Please wait for return instructions and authorization before sending any item back. Returns sent without prior authorization may be delayed.

3. Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery and contact us as soon as possible if your item is damaged, defective, or incorrect.

Include your order number and clear photos or videos showing the issue. We will review the situation and offer an appropriate solution, which may include a replacement or refund, as required by applicable law.

4. Non-Returnable Items

Items that have been used, damaged after delivery through misuse, or returned without their original components may not qualify for a return, except where applicable law provides otherwise.

5. Return Shipping Costs

Unless the item is defective, damaged, incorrect, or applicable law requires otherwise, customers are responsible for return shipping costs.

Original shipping charges are non-refundable unless required by applicable law or the refund relates to an issue for which a refund of those charges is required.

We recommend using a trackable shipping service for returns. Wigglehat cannot guarantee receipt of an item returned without tracking.

6. Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to appear after it has been processed. Your bank or payment provider may require additional time.

If your refund has not appeared after this period, please contact us at infowigglehat@gmail.com.

7. Exchanges and Replacements

If you receive a damaged, defective, or incorrect item, contact us before returning it. We will assess the issue and determine the appropriate resolution.

8. Order Cancellations

If you wish to cancel an order, contact us as soon as possible at infowigglehat@gmail.com.

We cannot guarantee cancellation once an order has entered processing or has been shipped. If an order has already shipped, our return policy will apply, subject to applicable law.

9. Consumer Rights

This policy does not limit any mandatory consumer rights you may have under applicable law. Where local law provides additional rights, those rights will prevail over any conflicting provision of this policy.

10. Contact Us

For questions about returns or refunds, contact:

Wigglehat
Email: infowigglehat@gmail.com
Website: https://wigglehat.store