Shipping Policy

Last updated: October 11, 2026

Thank you for shopping with Wigglehat! We aim to process orders efficiently and deliver your Christmas hat as smoothly as possible.

1. Shipping Destinations

Wigglehat currently offers shipping to the United States.

Available destinations and shipping options will be displayed during checkout. If your address is not accepted at checkout, please contact us before placing your order.

2. Order Processing Time

Orders generally take 1–3 business days to process.

Processing includes order verification, preparation, and dispatch arrangements. Orders are not generally processed or dispatched on weekends or public holidays.

Processing times may be longer during peak holiday periods, promotional events, or periods of unusually high demand.

3. Estimated Delivery Time

Estimated delivery is 4–8 business days, depending on the destination and city.

Delivery estimates are approximate and are not guaranteed. Actual delivery times may vary due to carrier operations, weather, local delivery conditions, peak-season demand, or other circumstances outside our reasonable control.

Unless otherwise specified at checkout, the processing period is separate from the estimated transit period. Your total time from order placement to delivery may therefore be longer than the estimated transit period.

4. Shipping Costs

Any applicable shipping fees will be displayed at checkout before you complete your purchase.

Shipping costs may vary depending on the destination, shipping method, promotions, and other applicable conditions.

5. Order Tracking

If tracking information is available for your shipment, it will be provided by email or through the applicable carrier.

Please allow time for tracking information to become active after dispatch. Carrier tracking updates may not appear immediately.

6. Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error, contact us immediately at infowigglehat@gmail.com. We cannot guarantee that an address can be changed once an order has been processed or dispatched.

If a shipment is returned because of an incorrect or incomplete address, we will contact you to discuss the available options. Additional shipping charges may apply where permitted by law.

7. Delayed, Lost, or Undelivered Orders

If your order has not arrived within the expected delivery window, please contact us at infowigglehat@gmail.com with your order number.

We will review the available tracking information and work with the relevant shipping provider where appropriate.

If a shipment is confirmed lost, or delivery fails for reasons for which we are responsible, we will assess the appropriate resolution in accordance with applicable law and our policies.

8. Damaged or Incorrect Deliveries

If your order arrives damaged, defective, or incorrect, contact us as soon as possible. Include your order number and photos or videos showing the issue.

We will review your request and provide an appropriate solution under our Return and Refund Policy and applicable law.

9. Peak Seasons and External Delays

During Christmas and other busy shopping periods, carriers may experience increased delivery volumes. Severe weather, operational disruptions, and other events may also affect delivery.

We will make reasonable efforts to assist you with delivery issues but cannot guarantee a specific delivery date unless expressly agreed in writing.

10. Contact Us

For shipping questions, contact:

Wigglehat
Email: infowigglehat@gmail.com
Website: https://wigglehat.store